Coco Bongo Mexican Express & Cantina

Coco Bongo

Terms & Conditions

Review the terms that apply when using our website and services

Disclaimer

The terms “we” or “our” make reference to Coco Bongo Mexican Express & Cantina. Our terms and conditions are subject to change without notice.

By using our site or placing an order, you are agreeing to the terms below. To the extent permitted by law, we disclaim liability from any issues caused by usage of our site and system.

Online Ordering Service Fee

By placing an online order with Coco Bongo Mexican Express & Cantina, you are agreeing to a 4.99% online ordering service fee that is applied to each online order. The 4.99% online ordering service fee is issued for the development, maintenance and servicing of the systems, software and hardware.

Order Changes

Orders that have already been made can no longer be modified or changed. If an order has not yet been made or has been placed for a later time, we may allow changes. Please contact us immediately to request any changes.

Order Cancellation Policy

We reserve the right to cancel an order without providing a reason, including due to product unavailability or an error in the pricing of our products.

We will inform you of changes to your order and provide a refund if an order is cancelled by us. We will not be held liable for damages resulting from exercising this right.

Customer Cancellation Policy

If you wish to cancel your order, please notify us immediately. Order cancellation is at our sole discretion. If your food has not yet been made, we will generally allow you to cancel and provide a refund. Once your order has been made, you will no longer be able to cancel your order.

Refunds

Refunds may be issued at our discretion and can be either partial or whole depending on the circumstances. Refunds will not be given for making the wrong order or choice. If you believe your order was not as advertised, please contact us and we will help resolve the issue.

If a refund is issued, it will be returned through the method used for payment. Refund processing times may vary by financial institution. Credit or debit card refunds can take up to two weeks to process but will generally appear within 3–5 business days.

Alcohol Service

Our premises is a licensed alcohol venue. We must adhere to all applicable local and state laws regarding the service of alcohol. This includes not serving alcohol to anyone under 21, anyone who is visibly intoxicated, or anyone we decline to serve at our discretion.

No outside beverages or alcohol may be brought onto the premises. We reserve the right to ask customers to leave if they are behaving inappropriately with respect to our venue or if otherwise necessary.

Payments

We accept credit and debit cards.

Tax

Our prices do not include tax. Our combined state and local tax rate is 8.25%.

All images and content on our site are either copyright to Coco Bongo Mexican Express & Cantina or our third-party licensors and must not be distributed, modified, reproduced or used for any purpose without our prior consent, which may be refused at our discretion. This site may be printed for personal use but cannot be modified or used for any commercial purpose without permission.

Privacy

Your privacy is critical to us. We will never ask for information unless we need it, and we will not share your information except when necessary to comply with the law, further develop our product or business, provide our services, or protect our rights.

Usage of this site may require the use of third-party tracking libraries, such as Google Analytics, to help enable site improvements. This data will not be intentionally correlated with personally identifiable information by us except as necessary to provide our services or as otherwise described in our Privacy Policy.

Website

By using this website, you are agreeing to our terms and conditions. We will do our best to ensure that all information on our website is accurate. We will not be liable for damages that arise from incorrect or missing information or from performance issues. Our site may make use of third-party content; inclusion of such content does not necessarily constitute an endorsement of those brands or products.

  • By creating an account, you are agreeing to receive marketing materials such as email and SMS text messages from this business. You can unsubscribe from those messages at any time.